Your privacy is a core commitment at rpvi4. This Policy explains exactly what personal data we collect, how we use it, who we share it with, and the controls you have over your own information.
Last Updated: January 2026Your Data, Your Rights: This Privacy Policy ("Policy") is issued by rpvi4 ("rpvi4", "we", "us", "our") and applies to all personal data processed in connection with your use of the rpvi4 Platform at https://rpvi4.net. By registering an Account or otherwise using our services, you acknowledge that you have read and understood this Policy. Please also review our Terms & Conditions, which govern your use of the Platform and are incorporated into this Policy by reference.
rpvi4 is committed to safeguarding the privacy and personal data of every Member who uses our Platform. We recognise that players in Indonesia and across the region entrust us with sensitive personal and financial information when they register, deposit funds, and engage with our casino and sportsbook products. This Policy sets out, in plain and precise English, the full scope of our data practices so that you can make informed decisions about the information you share with us.
rpvi4 acts as the data controller in respect of all personal data you provide directly to us through the Platform, including data submitted during account registration, KYC verification, payment processing, and customer support interactions. Where we engage third-party processors to handle data on our behalf — such as payment gateways processing transactions via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja — those processors operate under contractual obligations consistent with this Policy.
This Policy should be read alongside our Responsible Gaming page, which describes the specific data handling practices associated with our player protection tools, including deposit limits and self-exclusion records.
For the purposes of this Policy, the following terms carry the meanings defined below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably identify a living individual, including name, date of birth, Indonesian National Identity Card (KTP) number, email address, IP address, and payment account details. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, transmission, disclosure, and deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data — in this context, rpvi4. |
| "Data Processor" | A third party that processes Personal Data on behalf of the Data Controller under a written agreement — for example, rpvi4's payment processing partners. |
| "Member" / "User" | Any individual who has registered a verified Account on the rpvi4 Platform. |
| "Sensitive Data" | A sub-category of Personal Data that warrants enhanced protection, including identity document numbers, financial account details, and records relating to responsible gaming self-exclusion or problem gambling support. |
| "Platform" | The rpvi4 website at https://rpvi4.net, including all associated subdomains, mobile-optimised interfaces, and APIs. |
rpvi4 collects only the Personal Data that is necessary to deliver our services, fulfil our legal obligations, and protect the integrity of the Platform. The categories of data we collect are described below.
When you create an rpvi4 Account, we collect the information you submit in the registration form, including your full legal name, date of birth, gender, residential address in Indonesia (including city — for example, Jakarta, Surabaya, Bandung, Medan, or Bali), email address, and your chosen username. This data is required to establish your identity, verify your eligibility, and maintain your Account.
To comply with our anti-money-laundering obligations and to verify that you meet the minimum age requirement of 21 years, we collect copies of government-issued identity documents. Accepted documents include your Indonesian National Identity Card (KTP), passport, and where applicable, a proof of address document issued within the last three months. We also collect evidence of payment method ownership — such as a bank statement from BCA, BRI, BNI, Mandiri, or CIMB Niaga, or a screenshot of your registered OVO, DANA, GoPay, ShopeePay, or LinkAja account displaying your full name and account number.
Every deposit and withdrawal processed through the Platform generates a transaction record. We retain the transaction amount in Indonesian Rupiah (IDR), the payment channel used, the timestamp in Western Indonesia Time (WIB, UTC+7), the transaction reference number, and the status of the transaction. We do not store full bank account numbers or e-wallet credentials in plain text; payment data is tokenised and encrypted at rest.
Our servers log all gameplay events on the Platform, including bets placed, games launched (such as baccarat, Domino QQ, Andar Bahar, slots, and togel — Indonesia's traditional numbers lottery — products), wager amounts, outcomes, and session durations. This data is used for Account integrity checks, bonus eligibility verification, responsible gaming monitoring, and regulatory compliance. Sportsbook data includes markets bet on across BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, and international tournaments, alongside bet types including mix parlay (accumulator bets) and live betting.
When you access the Platform, our servers automatically record certain technical data, including your IP address, browser type and version, operating system, device type (desktop or mobile), screen resolution, referring URL, and session timestamps. This data is used for fraud detection, geographic access controls, and Platform performance optimisation.
If you contact our customer support team via live chat or email, we retain a record of that correspondence, including the content of your messages, the timestamps, the support agent who handled your query, and the resolution outcome. This data is used for service quality assurance, staff training, and dispute resolution.
Where you voluntarily activate responsible gaming tools — including deposit limits, session time reminders, cool-off periods, or self-exclusion — we retain a record of those elections. Self-exclusion records are treated as Sensitive Data and are subject to enhanced access controls. This data is never used for marketing purposes and is retained for the minimum period required to enforce your chosen restriction.
rpvi4 collects Personal Data through the following channels:
rpvi4 processes your Personal Data on the following legal grounds, applied on a purpose-by-purpose basis:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract — necessary to create and maintain your Account. |
| KYC / identity verification | Legal obligation — required to comply with anti-money-laundering and age-verification obligations. |
| Processing deposits and withdrawals | Performance of a contract — necessary to execute financial transactions on your behalf. |
| Gameplay logging and bet settlement | Performance of a contract — necessary to record and settle your bets accurately. |
| Fraud detection and platform integrity | Legitimate interests — rpvi4 has a legitimate interest in preventing fraud, multi-accounting, and bonus abuse. |
| Responsible gaming enforcement | Legal obligation and legitimate interests — we are obligated to honour self-exclusion elections and have a duty of care to Members. |
| Promotional communications | Consent — we send marketing emails and in-Platform notifications only where you have opted in. You may withdraw consent at any time. |
| Customer support and dispute resolution | Legitimate interests — necessary to resolve queries and maintain accurate records of support interactions. |
The Personal Data we collect is used exclusively for the following purposes. rpvi4 does not use your data for any purpose incompatible with those listed here without first obtaining your explicit consent.
We use your Registration Data and Financial Transaction Data to create and maintain your Account, process your deposits and withdrawals in IDR, calculate and credit bonus entitlements, and display your gameplay history and account balance. Without this processing, rpvi4 cannot provide its core services to you.
KYC Data is used to verify that you are at least 21 years of age, that you are who you say you are, and that the payment methods you use belong to you. This processing is mandatory; Members who do not complete KYC verification are restricted from making withdrawals until the process is successfully completed.
Technical and Device Data — including IP addresses, device fingerprints, and session patterns — is analysed by our security systems to detect and prevent fraudulent activity, including unauthorised account access, multi-accounting, chip dumping in Domino QQ, and coordinate sportsbook arbitrage schemes. Where fraud is confirmed, we may share relevant data with law enforcement authorities.
rpvi4 uses your gameplay and transaction data to identify behavioural patterns that may indicate problem gambling — such as rapid escalation in bet sizes, extended uninterrupted sessions, or repeated deposit attempts following a loss. Where such patterns are detected, our responsible gaming team may reach out proactively to offer support tools. This processing reflects our duty of care to Members and is not used for any commercial purpose.
Where you have provided consent, we use your gameplay history and preferences to personalise the promotions and game recommendations displayed to you within the Platform. For example, if your activity indicates a preference for live baccarat, we may prioritise relevant bonuses and new game announcements from Evolution Gaming or Pragmatic Play in your notifications. You may withdraw marketing consent at any time by contacting support or updating your Account notification settings.
Aggregated and anonymised gameplay, device, and session data is used to improve Platform performance, identify technical issues, and optimise the user experience. This analysis does not identify individual Members and is used solely for internal operational purposes.
rpvi4 does not sell your Personal Data to any third party, ever. Sharing is limited to the specific operational and legal purposes described below.
To process your deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja, and other approved channels, rpvi4 shares your name, registered payment account identifier, and transaction amount with the relevant payment processor. These partners are contractually bound to use your data solely to execute and confirm the transaction and are prohibited from using it for any other purpose.
rpvi4 may engage specialist third-party KYC providers to assist with document authentication. Where we do so, your identity document images and verification outcome data are shared with that provider under a data processing agreement that limits use to KYC purposes only. KYC providers are selected for their compliance with international data security standards.
Live casino and slot games on the rpvi4 Platform are delivered by certified third-party studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These studios may receive a pseudonymous session token and bet amount in order to deliver the game experience, but they do not receive your full name, KTP number, or payment details.
rpvi4 may disclose Personal Data to competent authorities — including law enforcement agencies, financial intelligence units, and licensed regulatory bodies — where we are required to do so by applicable law, court order, or regulatory directive, or where disclosure is necessary to investigate a credible allegation of fraud, money laundering, or other criminal conduct.
In the event that rpvi4 undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your Personal Data may be transferred to the successor entity as part of that transaction. rpvi4 will notify affected Members via registered email at least 30 days prior to any such transfer taking effect, and the successor entity will be required to honour this Privacy Policy.
rpvi4 may share limited Personal Data with external legal counsel, accountants, or auditors where strictly necessary for the provision of professional advisory services. Such advisors are bound by confidentiality obligations and are prohibited from using Member data for any purpose beyond the specific instruction from rpvi4.
rpvi4 uses cookies and similar tracking technologies to deliver a functional, personalised, and secure Platform experience. A cookie is a small text file placed on your device by our server when you visit the Platform. The types of cookies we use are described below.
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in and using core Platform features. rpvi4 does not use third-party advertising or retargeting cookies.
rpvi4 retains your Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, to comply with applicable legal obligations, or to resolve disputes and enforce our agreements. The table below provides indicative retention periods for the principal categories of data we hold.
| Data Category | Retention Period |
|---|---|
| Account Registration Data | Duration of active Account + 5 years following Account closure (to satisfy anti-money-laundering record-keeping obligations). |
| KYC / Identity Documents | Duration of active Account + 5 years following Account closure, or longer where required by applicable law. |
| Financial Transaction Records | 7 years from the date of the transaction, consistent with financial record-keeping best practice. |
| Gameplay and Betting Logs | 3 years from the date of the session, unless retained longer for an open dispute or investigation. |
| Customer Support Communications | 3 years from the date of the support interaction. |
| Self-Exclusion Records | Duration of the self-exclusion period + 5 years, to prevent re-registration during an active exclusion. |
| Marketing Consent Records | Until consent is withdrawn + 2 years (to demonstrate compliance with consent obligations). |
| Technical / Device Logs | 13 months from the date of collection, unless retained longer for an active fraud investigation. |
When a retention period expires, rpvi4 will securely delete or anonymise the relevant data so that it can no longer be attributed to an individual Member. Anonymised aggregate data may be retained indefinitely for statistical and operational purposes.
rpvi4 employs a layered security architecture designed to protect your Personal Data against unauthorised access, accidental loss, alteration, and disclosure. Key security measures include:
While rpvi4 takes extensive technical and organisational precautions, no data transmission over the internet is entirely risk-free. We strongly recommend that Members use a strong, unique password for their rpvi4 Account and avoid accessing the Platform on shared or public devices.
rpvi4 respects your right to control your own Personal Data. The following rights are available to all Members. To exercise any of these rights, contact our support team via live chat or at the email address in Section 15. rpvi4 will respond to all valid requests within 30 days of receipt.
You have the right to request a copy of all Personal Data rpvi4 holds about you. We will provide this in a structured, commonly used, machine-readable format (CSV or JSON) upon verified request. The first copy is provided free of charge; subsequent requests within a 12-month period may incur a reasonable administrative fee.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request correction. Please note that changes to your registered legal name or date of birth require supporting documentation, as these fields are used for identity verification and KYC compliance purposes.
You may request deletion of your Personal Data where: (a) the data is no longer necessary for the purpose it was collected; (b) you withdraw consent and there is no overriding legal basis for continued processing; or (c) you object to processing based on legitimate interests and there are no overriding compelling grounds. Note that rpvi4 may be legally required to retain certain data — particularly financial transaction records and KYC documents — for the periods specified in Section 9, notwithstanding an erasure request.
You may request that rpvi4 restrict the processing of your Personal Data to storage only — suspending active use — while the accuracy of data is disputed, while an objection to processing is being assessed, or where processing is unlawful but you prefer restriction to erasure.
Where processing is based on your consent or on contract performance, you have the right to receive your Personal Data in a portable format and to transmit it directly to another controller. This right applies to data you have actively provided to rpvi4 (such as registration data) but does not extend to data generated by rpvi4's own systems (such as internal risk scores).
You have an absolute right to object to the processing of your Personal Data for direct marketing purposes at any time. Upon receiving such an objection, rpvi4 will immediately cease all marketing communications directed to you. You may exercise this right by contacting support or by adjusting your notification preferences in Account Settings.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. Withdrawal of consent does not affect processing based on other legal grounds (such as contractual necessity or legal obligation).
rpvi4 strictly prohibits use of the Platform by any person under 21 years of age. This applies throughout Indonesia and all other territories from which the Platform is accessed.
rpvi4 does not knowingly collect Personal Data from individuals under the age of 21. Age verification is a mandatory component of the KYC process, and any Account found to have been registered by a person under 21 will be immediately suspended, all balances forfeited, and the associated Personal Data deleted or anonymised following the minimum legal retention period for fraud prevention purposes.
If you are a parent or guardian and have reason to believe that a minor in your care has registered an rpvi4 Account, please contact us immediately at the details provided in Section 15. We will investigate and close the Account as a priority, and will guide you through the process of recovering any funds deposited from a shared payment method where applicable.
The rpvi4 Platform may reference third-party brands, sports leagues (such as BRI Liga 1, EPL, La Liga, and the Champions League), game studios (such as Pragmatic Play and Evolution Gaming), and payment networks (such as BCA, BRI, OVO, and DANA) in its content. References to these entities do not constitute endorsement by those entities of rpvi4, nor do they imply any data-sharing relationship beyond what is described in this Policy.
rpvi4 is not responsible for the privacy practices of any third party, including payment processors, game studios, or identity verification providers, except to the extent that those practices are governed by a data processing agreement with rpvi4. We recommend that you review the privacy policies of any third-party service providers whose services you use in connection with your rpvi4 Account.
rpvi4 reviews this Privacy Policy periodically and will update it to reflect changes in our data practices, applicable law, or regulatory guidance. The "Last Updated" date at the top of this page indicates when the most recent revision was published.
Where changes are material — meaning they substantively alter your rights or the way we use your Personal Data — rpvi4 will notify you via the email address registered to your Account at least 14 days before the changes take effect. Non-material changes, such as typographical corrections or clarifications that do not affect the substance of the Policy, may be made without prior notice.
Your continued use of the Platform following the effective date of any revised Policy constitutes acceptance of the updated terms. If you do not agree with any change, you have the right to close your Account before the revised Policy takes effect by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way rpvi4 handles your Personal Data, please reach out through the following channels:
rpvi4 is committed to addressing all legitimate privacy concerns promptly and transparently. Where a concern cannot be resolved to your satisfaction through direct contact with rpvi4, you retain the right to escalate the matter through rpvi4's formal dispute resolution process as described in our Terms & Conditions.
Six core commitments that define how rpvi4 treats your personal data — clearly stated, strictly observed.
rpvi4 does not sell, rent, or trade your Personal Data to any third party for commercial purposes. Sharing is limited strictly to payment processors, KYC providers, and legal authorities — and only when operationally or legally required.
All data in transit between your device and the rpvi4 Platform is protected by TLS 1.2+ encryption. Sensitive data at rest — including KYC documents and payment tokens — is encrypted using AES-256 on secured servers.
rpvi4 collects only the data that is genuinely necessary to operate the Platform, verify your identity, process your IDR payments, and comply with our legal obligations. We do not build unnecessary data profiles on our Members.
You have the right to access, correct, delete, restrict, and port your Personal Data at any time. Marketing consent can be withdrawn instantly via Account Settings. All rights requests are processed within 30 days of receipt.
Every category of data rpvi4 holds is subject to a defined retention period, after which it is securely deleted or anonymised. Financial transaction records are held for 7 years in line with anti-money-laundering requirements; marketing data is erased as soon as consent is withdrawn.
Self-exclusion records and responsible gaming tool elections are treated as Sensitive Data with enhanced access controls. This information is never used for marketing, never shared with game studios, and is retained solely to honour and enforce your chosen restrictions.
Your data is protected. Your privacy is respected. Now explore everything rpvi4 has to offer — from live casino tables and premium slots to football sportsbook betting and classic card games.